DHL Announces Multiple Job Vacancies in the United Arab Emirates, covering customer service, warehouse operations, courier services, credit control, government relations, business development and regional operations management. The positions shared in the career listings include opportunities in Abu Dhabi and Dubai, as well as senior roles supporting business growth and operational performance across the Middle East and Africa (MEA).

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The vacancies may interest candidates with different professional backgrounds, from people experienced in customer service and logistics operations to finance professionals, government-relations specialists and senior commercial leaders. The positions cover several important functions within the international logistics and supply chain industry, including shipment handling, customer support, revenue collection, customs-related operations and strategic business development.

DHL operates an extensive international logistics network and provides services connecting businesses and individuals across markets. Its operations depend on employees working across customer-facing service points, transportation, warehousing, finance, administration and management. The advertised roles reflect this variety of functions and the range of skills required to support logistics services.

Candidates interested in these opportunities should review the individual job descriptions, eligibility criteria, experience requirements and location details before applying. The official links are included at the end of each job description and in the summary table below.

1. Sales Advisor – Abu Dhabi

Location: Abu Dhabi, United Arab Emirates
Job category: Sales and customer service
Company: DHL Express

DHL has listed a Sales Advisor opportunity in Abu Dhabi for candidates interested in customer service, shipment processing and sales support within the logistics industry. The position focuses on maintaining a professional point of contact for customers while helping ensure that shipment collection and delivery transactions are handled efficiently.

The role is particularly relevant to applicants who enjoy communicating with customers, resolving enquiries and working in a service-oriented environment. A Sales Advisor is expected to represent the company professionally and contribute to a positive customer experience at the service point.

Key responsibilities

The position involves responding to customer enquiries received over the telephone and at the counter. The successful candidate is expected to provide accurate information, explain available services and help customers understand the procedures associated with sending and receiving shipments.

Other responsibilities include processing shipment collections and deliveries according to company network standards, following up on customer enquiries and directing customers to the appropriate department when specialist assistance is required.

The role also has a sales component. The Sales Advisor is expected to promote DHL products and value-added services where appropriate, helping the service point achieve its revenue targets while ensuring that customer needs remain a priority.

Maintaining professional relationships with customers is another important aspect of the position. Clear communication, courtesy, attention to detail and a proactive approach to resolving problems can help ensure that enquiries are handled effectively and that shipments are processed in accordance with service requirements.

Candidate profile

Applicants considering this role should be prepared to work in a customer-facing environment that requires communication, organisation and a strong service mindset. Experience in sales, retail, customer support or logistics-related services may be useful, although the exact mandatory qualifications and experience requirements should be confirmed through the official listing.

Candidates should also be comfortable handling multiple enquiries, following established procedures and working towards service and sales objectives.

APPLY NOW – Sales Advisor, Abu Dhabi

2. Warehouse Operative – Dubai

Location: Dubai, United Arab Emirates
Job category: Warehouse and logistics operations
Company: DHL

The Warehouse Operative position is suitable for candidates interested in the practical side of logistics, including the handling, storage, organisation and movement of goods. Warehouse employees play an important role in keeping supply chains moving by ensuring that shipments are received, processed, stored and dispatched accurately.

In a busy logistics environment, warehouse operations require teamwork, attention to detail, safe working practices and the ability to follow established procedures. Errors during receiving, picking, packing or dispatch can affect inventory records, delivery schedules and customer satisfaction, making accuracy an important part of the work.

Key responsibilities

Warehouse work can involve receiving incoming shipments, checking goods against accompanying documentation, recording quantities and identifying damaged or missing items. Employees may also be required to ensure that goods are stored in appropriate locations and that warehouse records are updated accurately.

Outbound activities can include picking items against customer orders, packing goods, carrying out quality checks and moving prepared shipments to designated dispatch areas. Depending on the operational requirements of the position, employees may use a warehouse management system to update stock movements, track orders and maintain accurate records.

Warehouse Operatives may also need to coordinate with supervisors, floor-in-charge personnel and other warehouse teams to resolve discrepancies and ensure that inbound and outbound activities are completed within required timeframes.

Maintaining housekeeping standards is another essential part of warehouse work. Employees must follow safety procedures, report damaged goods or unsafe conditions and ensure that work areas remain organised. Cooperation with colleagues and compliance with company operating procedures can contribute to improved productivity and service quality.

Candidate profile

Applicants should review the official vacancy details for the precise education, experience and technical requirements. Experience in warehousing, distribution, freight forwarding, inventory handling or supply chain operations can be relevant to this type of role.

Candidates should be prepared for practical work involving the movement and handling of goods and should demonstrate reliability, teamwork, attention to detail and a commitment to workplace safety.

APPLY NOW – Warehouse Operative, Dubai

3. PRO Assistant – UAE Nationals Only

Location: Dubai, United Arab Emirates
Job category: Government relations and administration
Eligibility restriction: UAE nationals only
Company: DHL Express

DHL has also advertised a PRO Assistant position specifically for UAE nationals. This role supports government-relations activities, regulatory compliance and administrative processes required for business operations in the United Arab Emirates.

The position is intended for a candidate who can coordinate documentation, communicate with government authorities and help ensure that submissions and renewals are completed correctly and within the required timeframes. It is an administrative and coordination role that requires discretion, accuracy and a sound understanding of local procedures.

Key responsibilities

The PRO Assistant supports the Local Affairs Manager and Government Relations Team with government submissions and compliance-related administration.

Duties include preparing, checking and submitting documents required by relevant UAE authorities. These documents may include salary certificates, access-card requests, visa applications, licence renewals, permits and other regulatory paperwork.

The role also involves coordinating with government entities and relevant authorities to help maintain the smooth flow of documents and resolve administrative issues. The employee may be required to visit government offices to follow up on submissions, clarify requirements or provide practical support where necessary.

Monitoring regulatory changes is another important responsibility. The PRO Assistant may need to identify updates that could affect business operations and communicate potential compliance concerns to the relevant internal teams.

The position can involve time-sensitive requests and urgent submissions. Applicants should therefore be prepared to manage competing priorities and, when operationally required, respond to urgent matters outside normal working hours or on public holidays.

Maintaining confidentiality is essential because government-relations work may involve personal documents, employment records and other sensitive information.

Eligibility and skills

The vacancy is explicitly restricted to UAE nationals. Available listing information states that candidates should have at least one year of relevant administrative experience, with experience in government relations or public affairs being relevant to the role.

Applicants are expected to have a good understanding of UAE government processes, local regulatory requirements, labour laws and immigration procedures. Fluency in both Arabic and English, including written and spoken communication, is also specified.

Strong interpersonal skills, professional communication, discretion and the ability to work with external stakeholders are important. A valid UAE driving licence and willingness to travel across the Emirates are identified as preferred attributes in the available listing information.

APPLY NOW – PRO Assistant, UAE National Only

4. Credit Control Executive – Dubai

Location: Dubai, United Arab Emirates
Job category: Finance, credit management and collections
Company: DHL Express

The Credit Control Executive role is aimed at candidates interested in finance administration, customer account management and debt collection. Credit control is an important function in logistics businesses because it helps manage outstanding payments, maintain cash flow and ensure that customers comply with agreed trading terms.

The successful candidate would be responsible for managing collections for an assigned portfolio of customers in line with DHL’s internal policies and procedures. The position combines financial follow-up with customer communication and coordination between internal departments.

Key responsibilities

A key responsibility is to encourage customers to comply with the company’s trading terms and payment conditions. This includes monitoring outstanding balances, following up on overdue invoices and maintaining regular communication with customers to support timely payments.

The role also involves maintaining accurate records of collection activities and ensuring that follow-up actions are documented appropriately. Where repeated billing issues occur, the Credit Control Executive may help identify the reasons behind the problems and coordinate with the relevant teams to support resolution.

The employee may need to work with sales, customs, billing and other internal stakeholders to resolve disputes or discrepancies affecting customer accounts. This can include investigating payment-allocation issues involving cheques or electronic bank transfers and coordinating corrections with the responsible teams.

Monitoring credit accounts and credit limits is another part of the position. Accounts that become overdue or present a collection risk may need to be reported to the team leader for review and further action.

The role may also involve collection segmentation, customer visits where necessary, follow-up reminders, escalation procedures and coordination of credit holds or external debt-recovery processes according to company policy.

Qualifications and skills

Available listing information identifies a bachelor’s degree in Commerce or Accounts as a requirement. Previous collection experience is preferred, and familiarity with DHL Express may be an advantage.

Candidates should have strong telephone-handling skills, effective communication abilities and a customer-focused approach. Advanced Microsoft Office knowledge and presentation skills are also identified as useful requirements.

Applicants should be comfortable dealing with outstanding payments professionally, maintaining accurate financial records and coordinating with customers and colleagues to resolve disputes. The ability to balance customer relationships with collection targets is important in this type of position.

APPLY NOW – Credit Control Executive, Dubai

5. Courier – Dubai

Location: Dubai, United Arab Emirates
Job category: Delivery and logistics operations
Company: DHL Express

DHL’s Courier position offers an opportunity for candidates interested in delivery operations and customer-facing logistics work. Couriers are a key part of the shipment process, helping ensure that parcels and other shipments are collected and delivered efficiently within designated service areas.

The role requires a combination of practical delivery skills, time management, customer service and compliance with operational procedures. Since couriers interact directly with customers and handle shipments throughout the delivery process, professionalism and careful handling are essential.

Key responsibilities

The Courier is responsible for sorting, loading and unloading shipments and completing collection and delivery activities within the service area assigned by the company.

Shipments must be handled in a manner that supports the required service standards, delivery schedules and operational procedures. Couriers are expected to help maintain the quality and efficiency of the delivery process while using company resources responsibly.

The job also involves interacting with customers during collections and deliveries. Couriers may need to confirm shipment details, communicate professionally about delivery arrangements and follow the appropriate procedures when a shipment cannot be delivered as planned.

Safe handling of parcels and accurate execution of delivery tasks are important throughout the working day. The role may require coordination with dispatch teams and other operational colleagues to ensure that shipments are accounted for and that relevant procedures are followed.

Couriers must also comply with applicable road-safety requirements, company policies and customer-service standards. Reliability, punctuality and the ability to organise delivery activities are valuable attributes in this role.

Candidate profile

Applicants should review the official listing for the full mandatory requirements, including driving experience, licence conditions and any language requirements applicable to the position.

Available information for this vacancy indicates that delivery candidates should be able to work efficiently, communicate with customers and follow established procedures. English communication skills are important, while Arabic may be an advantage.

The role may suit candidates with experience in courier services, delivery driving, transportation or other customer-facing logistics work. Applicants should be prepared for a practical position involving shipment handling and regular movement between delivery locations.

APPLY NOW – Courier, Dubai

6. Business Development Director – UAE

Location: Dubai, United Arab Emirates
Job category: Senior management, sales and business development
Company: DHL Supply Chain

The Business Development Director – UAE position is a senior commercial opportunity for an experienced professional seeking to lead business growth within the logistics and supply chain sector.

The role focuses on identifying new commercial opportunities, developing strategic customer relationships and expanding DHL Supply Chain’s presence in the UAE market. It is intended for a commercially driven leader who understands customer requirements and can translate business challenges into effective supply chain solutions.

Unlike frontline operational roles, this position focuses on strategy, revenue growth, customer acquisition, commercial negotiations and the development of business opportunities across contract logistics, warehousing and transportation.

Key responsibilities

The Business Development Director is expected to shape and execute the UAE business development strategy, with the objective of increasing revenue, profitability and market share.

A major part of the role involves identifying and securing new business opportunities across contract logistics, warehousing and transportation. The successful candidate would be expected to develop a strong sales pipeline and build long-term relationships with strategic customers.

The position also involves leading complex commercial opportunities, including requests for information, requests for quotations and requests for proposals. These processes often require coordination between multiple teams to develop solutions that meet customer requirements and remain commercially competitive.

Commercial negotiations and consultative selling are also central to the role. Rather than simply promoting services, the director is expected to understand customer challenges, develop appropriate logistics solutions and communicate their value.

The role requires collaboration with operations teams, sector business development teams and other DHL divisions. This coordination can help identify opportunities across different industries and develop solutions that draw on the company’s wider logistics capabilities.

Market intelligence is another important element. The director is expected to understand customer needs, monitor market developments and represent DHL Supply Chain in relevant customer and industry discussions.

The role also includes leading, coaching and developing the UAE business development team, encouraging collaboration, strong performance and a customer-focused commercial culture.

Experience and skills

This is a senior position suited to candidates with extensive business development experience in contract logistics, warehousing or transportation and a demonstrated record of winning and growing complex customer accounts.

Strong knowledge of the UAE logistics and supply chain market is important. Candidates should have commercial judgement, strategic thinking, negotiation skills and the ability to influence stakeholders across a complex organisation.

English fluency is specified in the available listing information, while Arabic language skills are an advantage. Applicants should confirm the complete requirements, including any specific experience expectations, directly through the official vacancy page.

APPLY NOW – Business Development Director, UAE

7. Head of CDZ Operations – Middle East and Africa (MEA)

Location: Dubai, United Arab Emirates
Regional responsibility: Middle East and Africa
Job category: Operations leadership and process improvement
Company: DHL Global Forwarding, Freight

The Head of CDZ Operations – MEA position is a regional operations leadership opportunity within DHL Global Forwarding, Freight, the group’s air, ocean and road freight specialist.

The role focuses on managing MEA CDZ operations and improving process quality, productivity and compliance. It is designed for an experienced operations professional who can analyse workflows, identify inefficiencies, strengthen controls and coordinate improvements across a regional network.

The position combines operational management with process optimisation, customs-related risk management, digital transformation, employee training and project implementation. Its regional scope means that consistent processes and effective coordination across countries are important elements of the job.

Key responsibilities

A central responsibility is to apply the company’s First Choice methodology to daily operations. This involves reviewing existing workflows and standard operating procedures, identifying inefficiencies and bottlenecks, and developing improvement plans.

The role also involves introducing best practices across the region and driving projects intended to improve productivity, quality and customer service. Performance must be monitored to determine whether changes are achieving their objectives and aligning with company policies.

Another key area is the development and implementation of operational process and performance programmes. The successful candidate may be expected to establish approaches for identifying the root causes of customs errors, standardising customs processes and improving quality assurance.

The position also involves monitoring operational performance indicators, analysing service-quality data and ensuring that suitable process controls are in place. This includes tracking project milestones and identifying operational risks before they affect service delivery.

Digital transformation is another major responsibility. The available listing describes a regional role in implementing global initiatives, supporting the adoption of automation and AI tools where appropriate, and reducing unnecessary manual work.

The Head of CDZ Operations – MEA is also expected to coordinate training and knowledge development. Responsibilities may include identifying gaps in employees’ understanding of processes, arranging suitable training, preparing training materials and monitoring implementation.

Project management is an important component of the position. This can involve preparing detailed plans, defining milestones, allocating responsibilities, tracking progress and communicating project updates to relevant stakeholders.

Audit readiness and compliance are also part of the job. The role involves supporting preparation for audits, reviewing findings, coordinating corrective actions and helping ensure that procedures are followed consistently across the region.

Candidate profile

This is a specialist regional leadership role suited to professionals with substantial experience in logistics operations, freight forwarding, customs processes, performance improvement or related areas.

Candidates should be comfortable analysing operational data, managing projects, coordinating teams across countries and introducing process improvements. Strong planning, communication and stakeholder-management skills are likely to be important.

The full mandatory education, experience and technical criteria should be verified on the official vacancy page, as the complete qualification section was not available in the accessible listing information reviewed for this article.

APPLY NOW – Head of CDZ Operations, MEA

8. Business Development Director MEA – LSHC

Location: Dubai, United Arab Emirates
Regional responsibility: Middle East and Africa
Sector: Life Sciences and Healthcare (LSHC)
Job category: Senior commercial management
Company: DHL Supply Chain

The Business Development Director MEA – LSHC position is a specialised regional leadership opportunity focused on business growth in the life sciences and healthcare logistics sector.

Healthcare and life sciences supply chains have specialised requirements, making sector knowledge and a strong understanding of customer needs important for commercial success. The position is intended for an experienced business development professional who can identify strategic opportunities, build relationships with healthcare customers and develop supply chain solutions suited to the sector.

The role covers the Middle East and Africa region and involves working with country business development teams, operations, solution design specialists and other regional functions. Its purpose is to help expand DHL Supply Chain’s healthcare and life sciences business while strengthening its position as a logistics partner for customers in these industries.

Key responsibilities

The Business Development Director is expected to develop and execute the MEA business development strategy for life sciences and healthcare. The objective is to support sustainable revenue growth, improve profitability and increase market share.

Identifying and securing strategic business opportunities is a central responsibility. The role involves developing a strong pipeline of potential customers and strengthening relationships with existing strategic accounts.

The successful candidate is expected to lead complex commercial opportunities, including requests for information, quotations and proposals. This requires collaboration across functions to develop competitive, sector-specific supply chain solutions.

Commercial negotiations are another important part of the role. The director is expected to use a consultative, value-based approach to selling, focusing on customer requirements and demonstrating how proposed solutions can address business challenges.

Building relationships with healthcare and life sciences customers, industry stakeholders and associations across MEA is also essential. These relationships can help identify emerging requirements, understand market developments and support the development of new opportunities.

The position involves close cooperation with country business development teams, operations, solution design, regional sector teams and other DHL divisions. By working across these functions, the director can help align customer needs with operational capabilities.

Market and customer insights are expected to contribute to regional strategy and strengthen the company’s life sciences and healthcare logistics offering. The role also includes supporting the regional business development community by encouraging collaboration and sharing effective practices across the region.

Qualifications and experience

The position is suited to candidates with extensive business development experience in contract logistics and strong exposure to the life sciences and healthcare sector.

Applicants should understand the specialised needs of healthcare supply chains, customer expectations and relevant industry standards. Commercial acumen, strategic thinking and the ability to influence stakeholders across countries and functions are important.

A bachelor’s degree in Business, Supply Chain, Logistics, Engineering or a related discipline is specified in the available listing information. An MBA is an advantage.

Fluency in English is essential, while additional regional language skills may be beneficial. Candidates should have a proven record of winning and growing complex business and be able to work effectively within a multi-country organisation.

APPLY NOW – Business Development Director MEA, LSHC

Summary of DHL vacancies in the UAE

The following table summarises the nine links supplied. Since the Warehouse Operative listing appears twice, the list contains eight distinct job titles.

Job title	Location / coverage	Basic eligibility or profile	Application link
Sales Advisor	Abu Dhabi, UAE	Customer service, shipment processing and sales skills; verify full criteria	APPLY NOW
Warehouse Operative	Dubai, UAE	Warehouse handling, accuracy, teamwork and safe working practices; verify full criteria	APPLY NOW
PRO Assistant	Dubai, UAE	UAE nationals only; at least one year of relevant administrative experience; Arabic and English	APPLY NOW
Credit Control Executive	Dubai, UAE	Bachelor’s degree in Commerce or Accounts; collections experience preferred	APPLY NOW
Courier	Dubai, UAE	Delivery and shipment-handling role; confirm licence and experience requirements	APPLY NOW
Business Development Director – UAE	Dubai, UAE	Senior business development experience in contract logistics, warehousing or transportation	APPLY NOW
Head of CDZ Operations – MEA	Dubai, UAE; regional MEA scope	Experienced operations and process-improvement leader; confirm formal criteria	APPLY NOW
Business Development Director MEA – LSHC	Dubai, UAE; regional MEA scope	Contract logistics business development experience; healthcare/life sciences expertise; relevant bachelor’s degree	APPLY NOW

How to apply for DHL jobs

Candidates should use the APPLY NOW link provided for their preferred position and review the official job page before submitting an application. The application page should be used to confirm whether the role is accepting applications, along with the latest job requirements, location, responsibilities and any documents requested by the employer.

Applicants should prepare an updated CV highlighting experience relevant to the selected role. For customer service and sales positions, candidates can emphasise communication, customer handling and sales support. For warehouse and courier roles, relevant logistics experience, safe working practices and operational reliability may be useful to highlight. Finance applicants should focus on credit control, collections, account management and financial administration, while senior management candidates should demonstrate commercial results, leadership experience and relevant sector expertise.

Candidates applying for the PRO Assistant position must pay particular attention to the UAE-nationality restriction. Those interested in the regional leadership roles should ensure that their experience matches the specialised requirements of business development, healthcare logistics or regional operations management.

Applicants should also be cautious about recruitment fraud. Use the official DHL careers website to verify vacancies and submit applications, and do not pay recruitment fees or share sensitive financial information with unverified recruiters.

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